Frequently Asked Questions

If you can’t find the answer to your question here, please reach out to us at info@eventfulmomentsco.com.

What Types of Events Do You Cater To?

We cater to a wide variety of events! Whether it's a Quinceañera, Sweet 16, Graduation, Wedding, Brand Launch, Work Christmas Party, Baby Shower, Birthday Party, or any other occasion, we've got you covered!

What Kind of Props Do You Have?

We believe props add an extra layer of fun to any event! We offer only top-tier, high-quality props to our clients. Say goodbye to flimsy poster board props! Our collection includes an array of handheld sign props sourced from world-renowned manufacturers. We'll collaborate with you to tailor a selection that perfectly complements your event theme.

What is Included in a Standard Photo Booth Rental Package?

  • Digital Drop-Off Booth: Includes setup and breakdown, a basket of props, your choice of backdrop, unlimited photos, GIFs, and boomerang captures, custom photo templates, custom tap-to-start screen, custom live gallery, and a digital copy of all photos.

  • DSLR Printer Booth: Includes setup and breakdown, a photo booth attendant, a basket of props, your choice of backdrop, unlimited high-definition photos, GIFs, and boomerang captures, custom photo templates, custom tap-to-start screen, custom live gallery, digital copies of all photos, and printing when added on.

What Kind of Electrical Setup is Needed for the Booth?

Our photo booths require a 120-volt, 10-amp, 3-prong outlet within 50 feet of the booth's operating location. A weak connection can cause the booth to malfunction, such as not turning on, experiencing software glitches, or misfiring the flash. Our attendants will test the provided outlet before connecting the booth to power. If the power is insufficient, they will find a new location for the booth.

Do You Have Neon Signs?

Yes, we do! We offer neon signs with phrases like "Let's Party," "Just Married," and "Happy Birthday."

What if We Want to Add an Extra Hour at the Event?

Not a problem! We charge $100 per additional hour for the booth and $150 per additional hour for prints (if printing). Email us about our Idle Hour options for events like weddings.

Can You Set Up for My Event Early?

Yes, our day-of attendants arrive 90 minutes prior to the start of your event. If you need them to arrive earlier, we charge idle hours at a rate of $100/hour. Idle hours must be requested at least 48 hours prior to the event date.

What if We Want to Add Prints?

If you're interested in adding prints to your event, we've got you covered! Our professional prints are produced using a commercial-grade printer and customized templates, ensuring the highest quality results. For more details, be sure to explore our Studio All-Inclusive package.

Will an Attendant Be There the Whole Time?

Absolutely! With our Studio Package, an attendant will be present from start to finish, ensuring that everything runs smoothly throughout your event.

Can You Create a Custom Event for Me?

Absolutely! We specialize in crafting personalized experiences. Whether it's custom backdrops, signs, props, prints, or templates, we will tailor an event that perfectly reflects your style and personality. If you want your logo on a backdrop, just shoot us an email, and we'll work together to design a one-of-a-kind event tailored just for you.

Is There a Limit to the Number of Photos My Guests Can Take During the Rental Period?

Everyone in the photo session gets a copy if desired. We want you and your guests to have as much fun as possible.

How Much Space Do I Need for Setting Up the Photo Booth?

While we can make smaller areas work, we recommend a 10x10 foot space for the comfort of your guests and our team. We can discuss other options if needed.

Are You Insured?

Certainly! We take pride in being fully licensed and insured, with coverage extending up to $1,000,000. If your venue requires it, we're more than happy to provide a copy of our insurance documentation.

What Makes You Different From the Rest?

What sets us apart is our dedication to photo booths. This isn't just a side gig for us; it's our full-time passion. From the initial contact to the final shot, we're committed to delivering a professional experience every step of the way. Our goal is simple: to ensure you receive nothing but the best, each and every time you choose us.

Do You Charge Travel Fees?

For events within a 40-mile radius of 92831 in Orange County, there's no additional travel fee! However, for locations outside this area within Southern California, a travel fee will apply. Simply email us with your event's location, and we'll provide you with a customized quote.

What is Your Cancellation and Refund Policy?

We understand that plans can change, so we strive to be flexible. We require a 50% non-refundable retainer to hold your date. The remaining 50% is due 14 days before your event. If you cancel 30 days or more in advance, we will hold your deposit for up to 365 days from your booking date. Any cancellations within 30 days of your event will forfeit the retainer.